It seems “The Great Resignation,” is still in full throttle as one in four Americans are currently searching for a new job. In fact, if they haven’t started yet, 40 […]
Angie Barnett
Posted inColumns
Five New Year’s resolutions for business owners in 2023
Setting goals and making resolutions can help small businesses focus on specific areas for improvement and growth. It can also serve as a motivator and provide a sense of accountability. […]
Posted inColumnist
Reasons to lead with gratitude
When was the last time you expressed gratitude to your team? What about your customers? Your business partners? And I mean really expressed gratitude by going beyond a simple thank you. Although it’s […]
Posted inReal Estate
Consumer trends for home improvement
From 2019 to 2020, consumer interest in businesses related to the home improvement industry showed strong growth in the Better Business Bureau® directory. After spending much of the past 12 […]
Posted inGuest Commentary
Investing in customer trust
Information travels faster than ever and a person’s worst moments can come to define them. Because scandals spread quickly on the internet, indecent behavior by organizations and public figures appears […]
Posted inGuest Commentary
Scams target business with fake checks
News of promising vaccine trials offers a glimmer of hope to struggling small businesses and families, indicating that we might soon see a return to relative normalcy. As vaccine news […]
Posted inGuest Commentary
Troubling trends for customer reviews
Online customer reviews tell the story of your business. When customers describe positive experiences and offer high ratings, they paint a picture of a trustworthy, dedicated and consistent brand. Building […]
Posted inCyber
Data security tips to boost confidence
What do Twitter, Yahoo, eBay and Equifax all have in common? Each of these companies, plus many others, have fallen victim to cyberattacks, exposing the private information of millions of […]
Posted inGuest Commentary
How to choose a trustworthy digital vendor
As small business owners, we’re always in search of new technologies that cut costs and save time. With social media management systems, we can schedule weeks of digital content in […]
Posted inBusiness News, Columns, Coronavirus
How to reopen and keep customer trust
First impressions are key, and businesses should treat this time of reopening like a fresh introduction. Reintroduce yourself to customers as a business that prioritizes health and safety. Whether that […]